Sr. Sales & Marketing Officer

Duties, Responsibilities and Authorities: 

• Building and maintaining long-term relations with customers  

• Addressing any customer queries and guiding them with their purchasing decisions  

• Coaching and guiding of Junior O & M Sales and Marketing Officers 

• Maintaining an accurate and detailed record of all O & M accounts both existing and prospective 

• Maintain O & M monitoring database including contract expiry 

• Monitor and convert Design and Build projects undergoing commissioning into O & M contracts    

• Preparing and maintaining regular sales reports including but not limited to project pipelines and forecast  

• Meeting assigned sales targets for O & M  

• Collaborating with the Marketing department to develop various promotional activities 

• Participation in Exhibits, Product presentations and Road shows   

• Researching current market trends and making a note of customer requirements  

• Reviewing competitor product offerings  

• Making cold calls to attract potential customers 

• Convert non ESTII design and build plants to O & M contracts  

• Customizing O & M proposals to fit client requirements  

• Implementing the prescribed sales strategies to close O & M accounts  

• Develop specific sales and marketing strategies relevant to his accounts  

• Referring customer requests and complaints to the relevant departments 

• Close coordination with internal stakeholders re; Project status and customer needs  

• Conduct regular touch base meetings with clients together with process O & M 

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Job Qualifications: 

• Bachelor’s degree in Sales, Marketing, Business Administration, or a related field  

• Minimum 3 years of work experience as a Sales Officer, Sales Lead, Senior Sales Representative or a similar position in the Sales department 

• Complete knowledge of various sales techniques and developments in the sales industry  

• Excellent communication and presentation skills and strong analytical and problem-solving skills  

• Good time management and organizational skills and highly motivated and detail-oriented individual  

• Strong leadership skills